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Knowledge base
IMPORTANT
CampusNet Announcements
6
New Minimum 16-Character Password Requirement (7/10/2023)
Overview of CampusNet screen changes (v4.1 - January 2023)
Tip: How to bypass video ads
NEW RELEASE: Self-Service Version 9 (June 18, 2021)
Introduction to CampusNet - January 2021 Redesign
View all 6
Information Technologies
Announcements
5
Login with Multi-Factor Authentication (MFA) is Now Required
How do I change or reset my password? (Link to)
NEW RELEASE: Self-Service Version 9 (June 2021)
Introduction to CampusNet - January 2021 Changes
CampusNet Upgrade & New Features (January 2021)
Student Account
7
Getting Started with Your Student Account
When will I get a student account?
What is my username and password?
Why can’t I register for classes?
How do I change my Primary Contact Email address? (in Self-Service v9)
View all 7
CampusNet
10
CampusNet Login Instructions
How to submit a photo for your CampusNet profile (off-campus students)
Where are my classes?
Why can’t I see all my old classes?
I don’t think I’m receiving all the emails for my classes.
View all 10
Teams for Classrooms (for Students)
2
Basics for using Microsoft Teams for the Classroom (for Students)
For Owners of Multiple Microsoft Accounts: Switching Teams Accounts
Office 365 and Email
14
Office365 Getting Started
How do I change or reset my password?
Getting started with Microsoft Teams
Getting Started with OneDrive
OneDrive - How to share a file or folder
View all 14
OneDrive & SharePoint
16
What is the difference between OneDrive and SharePoint?
Getting Started with OneDrive [Overview]
SharePoint FAQ’s (OneDrive for Departments) [Overview]
OneDrive - How to share a OneDrive file or folder [Overview]
View your OneDrive and SharePoint files from Office 365 screens
View all 16
Contact Us
1
Contact the IT Department
IT Help Information for Faculty & Staff
7
Link to CampusNet Help Articles & Videos for Faculty
Getting Started: Managing Teams for the Classroom
Getting Familiar with the Teams Mobile App
Linking To A Scheduled Teams Meeting in CampusNet (Outlook method)
For Owners of Multiple Microsoft Accounts: Switching Teams Accounts
View all 7
Registrar
Registration
9
Term Check-In for Self-Service v9
How to Manage Your Student Records Releases (FERPA Releases)
Checking Course Descriptions in Self-Service (v9)
Registering for Classes in Self-Service (v9)
How do I audit a class?
View all 9
Registrar Info for Distance Learning
5
How can I get graduate credit for my undergraduate theological studies courses?
How long do my credits last?
What percentage of a degree can consist of credits transferred from another accredited institution?
How do wait-lists work?
The class I want is full. What are my options?
Course Offerings and Academic Plans
4
Do you know what classes will be offered next semester?
Where can I find more information on graduate degree programs and course descriptions?
One of my courses is “Not Counted” on my Academic Plan, but it is a degree requirement. Can this be fixed?
Why Can’t I Register for LIVE Courses?
Southeastern Collegiate Partnership
2
I took Biblical Studies classes in my undergraduate degree. Can I get credit for those classes?
I’ve had my transcripts evaluated for SCP. How do I take the test?
Graduation
1
How do I apply for graduation - and when will the graduation fee be due?
Dropping/Withdrawing from a Course
1
I need to drop/withdraw from a class. How do I do that?
Transfer Credit and Shared Degree Hours (Seminary)
2
How do I transfer previous graduate credit towards a program at SEBTS?
How can I use my earned credits towards multiple graduate degree programs at SEBTS?
Transfer Credit and CLEP/AP Tests (College)
2
I want to eventually transfer into the College at Southeastern. Which classes should I take at another school?
I’m an undergraduate student. Can I receive credit by examination from CLEP or AP Test Scores?
Transcripts, Grades, and GPA
3
I need to request an official transcript. Where do I do that?
Where are my grades?
Which grades affect my GPA and which ones don’t?
Loan Deferment and Verification of Enrollment
1
I have loans. How can I get them deferred?
Changing Degrees and Reapplying
4
I would like to change my degree program. How do I do that?
How do I reapply
I’ve reapplied to SEBTS. How do I have my transcripts sent to the Admissions office?
I Would Like to Add a Degree to My Current Degree. How Do I Do That?
Accounting Services
General
8
How can I contact the accounting services office?
How do I review my student account balance?
How do I interpret the data found in the balance section of self-service?
How can I pay my balance?
When is my tuition due?
View all 8
Where to get Financial Aid information
2
How can I get financial aid?
How does my financial aid status appear on my student account?
Payment Plans
3
Do you have a payment plan?
Can I change my monthly payment plan?
More details on Payments, Billing, Refunds and Funding
Financial Aid
Common Seminary Questions
10
What financial aid options are available for graduate students?
Should I complete the Free Application for Federal Student Aid (FAFSA®)? [Seminary]
When can I apply for financial aid?
*What if I miss the deadline to apply?
How much is the SBC Scholarship and how do I apply for it?
View all 10
Common College Questions
10
Do I have to be admitted to the College at Southeastern before applying for financial aid?
Should I submit a Free Application for Federal Student Aid (FAFSA®)? [College]
How much is the SBC Scholarship and how do I apply for it?
*What if I miss the deadline to apply for Institutional Financial Aid?
Why does my account say “anticipated aid” and when can I access my money?
View all 10
Other General Financial Aid Questions
3
What are the acceptable degrees and states for the Keesee Grant?
What if my church or an outside organization wants to give me a scholarship?
I think I am eligible for scholarships as a missionary, how do I apply?
Ministry Referral/Employment Services
5
How do I access the Ministry Referral and Employment portal?
How do I post a position as a church/employer?
Does SEBTS keep resumes on file to distribute to churches/employers?
How do I find a job on campus?
Should I upload my resume to my Symplicity profile?
Distance Learning
General
3
TIP: How to bypass video ads
How far away do I have to live to be considered a Distance Learning student?
Contact Info for Distance Learning
Registering for Distance Learning Classes
5
Links to Registration using Self-Service Version 9
Checking Course Descriptions in Self-Service (v9)
Which classes should I take?
Do you have a rotation of when classes are offered?
Links to Registrar Information for Distance Learning Classes
Hybrids
4
Can I miss part of my hybrid weekend?
How do I get a parking pass for my hybrid weekend?
What if I can’t come to the hybrid weekend?
Where can I find the dates and location of my hybrid weekend?
CampusNet (for Students)
14
Link to screen changes overview - January 2023
Tip: How to bypass video ads
Introduction to CampusNet - January 2021 Change
CampusNet Help for Students - Video Playlist from Distance Learning
How To Upload an Assignment Submission in CampusNet
View all 14
Online Classes
4
How long are online terms?
What degrees are offered online?
When will I know which books are required?
When will the syllabus be available?
MOOCs (Massive Open Online Courses)
5
Can I get credit for completing a free online class?
How do free online classes work?
How do I register for a free online class?
I registered for a free online class; now what?
Why take a free online class?
Managing CampusNet (for Faculty)
36
Link to screen changes overview - January 2023
Tip: How to bypass video ads
Introduction to CampusNet - January 2021 Changes
Articles for Managing Microsoft Teams for the Classroom
How to Add Activities and Upload Files
View all 36
Meal Plans
General
21
Who is required to have a meal plan?
What happens if I turn 26 in the middle of the semester?
How long does each meal plan last?
What is a meal swipe?
What are GO Bucks?
View all 21
Housing
Applying For Housing
1
When can I apply for campus housing?
Moving Into Housing
5
When can I move in?
How do I change my move in date?
When will I know my housing assignment?
I don’t know anyone to be my roommate. How will I be matched with someone?
Is internet access provided in campus housing?
Moving Out Of Housing
3
I have been called to a church and need to move out of campus housing - what do I do about my Housing Agreement?
When can I move out of campus housing?
How do I check out of campus housing?
Commuter / Guest Housing
2
Do you have housing for hybrids / commuters?
Do you have guest housing?
Maintenance Facilities Repairs
1
How do I get something fixed that is broken in my apartment?
Payments
5
Can I use a debit / credit card for payment?
What do I do if I am having trouble paying rent?
Where do I pay rent?
What do I owe at move in?
What is the Occupant Fee?
Policies
5
Do you rent to someone who is not a student?
What if I can’t take 6 hours?
What do I do if I lost my key or access fob?
Can I have a pet?
Do I have to have renter's insurance?
Access Guides for Online Logins & Information
Access Guides
0