Helpdesk at Southeastern

Announcements 3

• Login with Multi-Factor Authentication (MFA) is Required
• How do I change or reset my password? (Link to)
• How to Clear Browser Cache

Student Account 6

• Getting Started with Your Student Account
• When will I get a student account?
• What is my username and password?
• Why can’t I register for classes?
• I cannot log into the Employment Portal.

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Learning.sebts.edu 9

• How to submit a photo for your Learning.sebts.edu profile (off-campus students)
• Where are my classes?
• Why can’t I see all my old classes?
• I don’t think I’m receiving all the emails for my classes.
• Control Learning.sebts.edu emails (Preferences - Notifications)

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Teams for Classrooms (for Students) 2

• Basics for using Microsoft Teams for the Classroom (for Students)
• For Owners of Multiple Microsoft Accounts: Switching Teams Accounts

Office 365 and Email 14

• Office365 Getting Started
• How do I change or reset my password?
• Getting started with Microsoft Teams
• Getting Started with OneDrive
• OneDrive - How to share a file or folder

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OneDrive & SharePoint 16

• What is the difference between OneDrive and SharePoint?
• Getting Started with OneDrive [Overview]
• SharePoint FAQ’s (OneDrive for Departments) [Overview]
• OneDrive - How to share a OneDrive file or folder [Overview]
• View your OneDrive and SharePoint files from Office 365 screens

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Contact Us 1

• Contact the IT Department

IT Help Information for Faculty & Staff 7

• Link to Learning.sebts.edu Help Articles & Videos for Faculty
• Getting Started: Managing Teams for the Classroom
• Getting Familiar with the Teams Mobile App
• Linking To A Scheduled Teams Meeting in Learning.sebts.edu (Outlook method)
• For Owners of Multiple Microsoft Accounts: Switching Teams Accounts

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