Students with families: you need to notify the Housing Office so that the lock(s) can be changed. A temporary key will be issued until the lock(s) is/are changed. You will be notified when the work is done and you are able to pick up your new key [the old key(s) need to be turned in] and your student account will be charged $25.00 per lock type (e.g. apartment, mailbox).
Students on the flat rate rent plan: you need to notify the Housing Office so that the lock(s) can be changed. A temporary key will be issued until the lock(s) are changed. Everyone in the apartment will be notified that the lock is scheduled to be changed and again when the work is done and you are able to pick up new key(s) [the old key(s) need to be turned in]. The student account of the student who lost the key will be charged $25.00 per lock type (e.g. apartment, mailbox).
Fobs: We replace access fobs immediately and your student account is charged $16.00 for the new fob.