Helpdesk at Southeastern

General 21

• Who is required to have a meal plan?
• What happens if I turn 26 in the middle of the semester?
• How long does each meal plan last?
• What is a meal swipe?
• What are GO Bucks?

See all 21 articles

General 1

• How far away do I have to live to be considered a Distance Learning student?

Registering for Distance Learning Classes 4

• How do I register for classes?
• Which classes should I take?
• Do you have a rotation of when classes are offered?
• Links to Registrar Information for Distance Learning Classes

Hybrids 4

• Can I miss part of my hybrid weekend?
• How do I get a parking pass for my hybrid weekend?
• What if I can’t come to the hybrid weekend?
• Where can I find the dates and location of my hybrid weekend?

Moodle 8

• Big Blue Button Live Event Instructions for Students
• How Moodle Works
• How do I download lectures?
• How to take Quizzes
• How do I use the Writing Center?

See all 8 articles

Online Classes 4

• How long are online terms?
• What degrees are offered online?
• When will I know which books are required?
• When will the syllabus be available?

MOOCs 5

• Can I get credit for completing a free online class?
• How do free online classes work?
• How do I register for a free online class?
• I registered for a free online class; now what?
• Why take a free online class?

Registration 5

• How do I audit a class?
• I’m on the waiting list for a class. Now what?
• I need to register for classes, but I don’t know how. Can you help?
• What requirements do I need to meet to register for Mentored Internship?
• I’m a current student, but I can’t register for classes. What’s wrong?

Registrar Info for Distance Learning 6

• How can I get graduate credit for my undergraduate theological studies courses?
• How long do my credits last?
• What percentage of a degree can consist of credits transferred from another accredited institution?
• What percentage of a non-online approved degree can be completed online?
• How do wait-lists work?

See all 6 articles

Course Offerings and Academic Plans 4

• Do you know what classes will be offered next semester?
• Where can I find more information on graduate degree programs and course descriptions?
• One of my courses is “Not Counted” on my Academic Plan, but it is a degree requirement. Can this be fixed?
• Are there new “cohort” models for MDiv students that offer different class times?

Southeastern Collegiate Partnership 2

• I took Biblical Studies classes in my undergraduate degree. Can I get credit for those classes?
• I’ve had my transcripts evaluated for SCP. How do I take the test?

Graduation 1

• How do I apply for graduation - and when will the graduation fee be due?

Dropping/Withdrawing from a Course 1

• I need to drop/withdraw from a class. How do I do that?

Transfer Credit and Shared Degree Hours (Seminary) 2

• How do I transfer previous graduate credit towards a program at SEBTS?
• How can I use my earned credits towards multiple graduate degree programs at SEBTS?

Transfer Credit and CLEP/AP Tests (College) 2

• I want to eventually transfer into the College at Southeastern. Which classes should I take at another school?
• I’m an undergraduate student. Can I receive credit by examination from CLEP or AP Test Scores?

Transcripts, Grades, and GPA 3

• I need to request an official transcript. Where do I do that?
• Where are my grades?
• Which grades affect my GPA and which ones don’t?

Loan Deferment and Verification of Enrollment 1

• I have loans. How can I get them deferred?

Changing Degrees and Reapplying 2

• I would like to change my degree program. How do I do that?
• I’ve reapplied to SEBTS. How do I have my transcripts sent to the Admissions office?

General 6

• What is the contact info for Accounting Services?
• Where can I see my student account / account balance?
• How can I pay?
• When is my tuition due?
• When is my account due?

See all 6 articles

Financial Aid 2

• How can I get financial aid?
• How does my financial aid status appear on my student account?

Payment Plans 2

• Do you have a payment plan?
• Can I change my monthly payment plan?

Scholarships/Application Process 13

• How do I apply for Institutional financial aid?
• What am I eligible to apply for?
• What are the financial aid deadlines for SEBTS?
• What are the acceptable degrees for the Keesee Grant?
• What if my church or an outside organization wants to give me a scholarship?

See all 13 articles

Cost of Attendance 2

• How much will it cost for me to attend SEBTS?
• What can I use my scholarships for?

Student Loans 2

• How do I apply for a loan? What are the deadlines?
• How do I defer my student loans?

Ministry Referral/Employment Services 5

• How do I access the Ministry Referral and Employment portal?
• How do I post a position as a church/employer?
• Does SEBTS keep resumes on file to distribute to churches/employers?
• How do I find a job on campus?
• Should I upload my resume to my Symplicity profile?

Applying For Housing 1

• When can I apply for campus housing?

Moving Into Housing 5

• When can I move in?
• How do I change my move in date?
• When will I know my housing assignment?
• I don’t know anyone to be my roommate. How will I be matched with someone?
• Is internet access provided in campus housing?

Moving Out Of Housing 3

• I have been called to a church and need to move out of campus housing - what do I do about my Housing Agreement?
• When can I move out of campus housing?
• How do I check out of campus housing?

Commuter / Guest Housing 2

• Do you have housing for hybrids / commuters?
• Do you have guest housing?

Maintenance Facilities Repairs 1

• How do I get something fixed that is broken in my apartment?

Payments 5

• Can I use a debit / credit card for payment?
• What do I do if I am having trouble paying rent?
• Where do I pay rent?
• What do I owe at move in?
• What is the Occupant Fee?

Policies 5

• Do you rent to someone who is not a student?
• What if I can’t take 6 hours?
• What do I do if I lost my key or access fob?
• Can I have a pet?
• Do I have to have renter's insurance?

Account Issues 10

• When will I get a student account?
• I still do not have a student account after I’ve watched all the videos, paid the fee, and completed all the checklist items for Orientation.
• It’s been over 48 hours and I have not received my student account information.
• What is my username and password?
• Why can’t I log into CampusNet?

See all 10 articles

CampusNet / Moodle 9

• What is my username and password?
• I cannot see any of my classes
• I don’t get emails I send to my student account [Email forwarding problem]
• Why can’t I see all my old classes?
• I don’t think I’m receiving all the emails for my classes.

See all 9 articles

Office 365 2

• How do I install Office 365?
• My Microsoft Office has stopped working.

IT Contact Information / Trouble Tickets 1

• IT Department Contact Information / Trouble Tickets

Email Issues 3

• How do I change my email? [Setting up a forwarding address]
• I don’t get emails I send to my student account.
• Can I SEND emails from my student email account?