Helpdesk at Southeastern
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Who is required to have a meal plan?
What happens if I turn 26 in the middle of the semester?
How long does each meal plan last?
What is a meal swipe?
What are GO Bucks?
See all 21 articles
How far away do I have to live to be considered a Distance Learning student?
Registering for Distance Learning Classes
How do I register for classes?
Which classes should I take?
Do you have a rotation of when classes are offered?
Links to Registrar Information for Distance Learning Classes
Can I miss part of my hybrid weekend?
How do I get a parking pass for my hybrid weekend?
What if I can’t come to the hybrid weekend?
Where can I find the dates and location of my hybrid weekend?
Big Blue Button Live Event Instructions for Students
How Moodle Works
How do I download lectures?
How to take Quizzes
How do I use the Writing Center?
See all 8 articles
How long are online terms?
What degrees are offered online?
When will I know which books are required?
When will the syllabus be available?
Can I get credit for completing a free online class?
How do free online classes work?
How do I register for a free online class?
I registered for a free online class; now what?
Why take a free online class?
How do I audit a class?
I’m on the waiting list for a class. Now what?
I need to register for classes, but I don’t know how. Can you help?
What requirements do I need to meet to register for Mentored Internship?
I’m a current student, but I can’t register for classes. What’s wrong?
Registrar Info for Distance Learning
How can I get graduate credit for my undergraduate theological studies courses?
How long do my credits last?
What percentage of a degree can consist of credits transferred from another accredited institution?
What percentage of a non-online approved degree can be completed online?
How do wait-lists work?
See all 6 articles
Course Offerings and Academic Plans
Do you know what classes will be offered next semester?
Where can I find more information on graduate degree programs and course descriptions?
One of my courses is “Not Counted” on my Academic Plan, but it is a degree requirement. Can this be fixed?
Are there new “cohort” models for MDiv students that offer different class times?
Southeastern Collegiate Partnership
I took Biblical Studies classes in my undergraduate degree. Can I get credit for those classes?
I’ve had my transcripts evaluated for SCP. How do I take the test?
How do I apply for graduation - and when will the graduation fee be due?
Dropping/Withdrawing from a Course
I need to drop/withdraw from a class. How do I do that?
Transfer Credit and Shared Degree Hours (Seminary)
How do I transfer previous graduate credit towards a program at SEBTS?
How can I use my earned credits towards multiple graduate degree programs at SEBTS?
Transfer Credit and CLEP/AP Tests (College)
I want to eventually transfer into the College at Southeastern. Which classes should I take at another school?
I’m an undergraduate student. Can I receive credit by examination from CLEP or AP Test Scores?
Transcripts, Grades, and GPA
I need to request an official transcript. Where do I do that?
Where are my grades?
Which grades affect my GPA and which ones don’t?
Loan Deferment and Verification of Enrollment
I have loans. How can I get them deferred?
Changing Degrees and Reapplying
I would like to change my degree program. How do I do that?
I’ve reapplied to SEBTS. How do I have my transcripts sent to the Admissions office?
What is the contact info for Accounting Services?
Where can I see my student account / account balance?
How can I pay?
When is my tuition due?
When is my account due?
See all 6 articles
How can I get financial aid?
How does my financial aid status appear on my student account?
Do you have a payment plan?
Can I change my monthly payment plan?
How do I apply for Institutional financial aid?
What am I eligible to apply for?
What are the financial aid deadlines for SEBTS?
What are the acceptable degrees for the Keesee Grant?
What if my church or an outside organization wants to give me a scholarship?
See all 13 articles
Cost of Attendance
How much will it cost for me to attend SEBTS?
What can I use my scholarships for?
How do I apply for a loan? What are the deadlines?
How do I defer my student loans?
Ministry Referral/Employment Services
How do I access the Ministry Referral and Employment portal?
How do I post a position as a church/employer?
Does SEBTS keep resumes on file to distribute to churches/employers?
How do I find a job on campus?
Should I upload my resume to my Symplicity profile?
Applying For Housing
When can I apply for campus housing?
Moving Into Housing
When can I move in?
How do I change my move in date?
When will I know my housing assignment?
I don’t know anyone to be my roommate. How will I be matched with someone?
Is internet access provided in campus housing?
Moving Out Of Housing
I have been called to a church and need to move out of campus housing - what do I do about my Housing Agreement?
When can I move out of campus housing?
How do I check out of campus housing?
Commuter / Guest Housing
Do you have housing for hybrids / commuters?
Do you have guest housing?
Maintenance Facilities Repairs
How do I get something fixed that is broken in my apartment?
Can I use a debit / credit card for payment?
What do I do if I am having trouble paying rent?
Where do I pay rent?
What do I owe at move in?
What is the Occupant Fee?
Do you rent to someone who is not a student?
What if I can’t take 6 hours?
What do I do if I lost my key or access fob?
Can I have a pet?
Do I have to have renter's insurance?
When will I get a student account?
I still do not have a student account after I’ve watched all the videos, paid the fee, and completed all the checklist items for Orientation.
It’s been over 48 hours and I have not received my student account information.
What is my username and password?
Why can’t I log into CampusNet?
See all 10 articles
CampusNet / Moodle
What is my username and password?
I cannot see any of my classes
I don’t get emails I send to my student account [Email forwarding problem]
Why can’t I see all my old classes?
I don’t think I’m receiving all the emails for my classes.
See all 9 articles
How do I install Office 365?
My Microsoft Office has stopped working.
IT Contact Information / Trouble Tickets
IT Department Contact Information / Trouble Tickets
How do I change my email? [Setting up a forwarding address]
I don’t get emails I send to my student account.
Can I SEND emails from my student email account?